Orders & refunds.

All products in this store are digital music downloads. Please preview the songs and check the product description and file format before purchasing. No physical item is shipped.

Something wrong with an order?

If a file will not download, appears damaged, or you received a duplicate charge, contact contact@lukemasonmusic.com with your order number, purchase email, and a description of the issue. We will review the problem and help with access, a replacement download, or an appropriate resolution.

Refund requests

To request a refund, email the same address with your order details and reason for the request. Requests are reviewed individually. Your statutory consumer rights are not limited by this page.

Download support

For instructions on finding your files and opening ZIP albums, visit our download help page.